100% Satisfaction Guaranteed
At Chainswhisper, every piece is designed to celebrate confidence, creativity, and the freedom to express who you are. Your happiness matters to us — always.
That’s why we offer our 100% Satisfaction Guarantee, created to give you worry-free shopping and the support you deserve.
14-Day Return Policy
If your order doesn’t feel like “you,” you may return it within 14 days of delivery.
- Items must be unused, unworn, and in original condition.
- Original shipping fees are non-refundable.
- Return shipping costs are the responsibility of the customer.
Once we receive and inspect the returned item, we’ll process your refund to your original payment method.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 3 days of delivery at Email ：support@chainswhisper.com
Please note: All items are handmade. Minor handmade marks are considered normal and not defects.
To help us assist you faster, include:
- Your order number
- A brief description of the issue
- Clear photos or a short video of the problem
Chainswhisper reserves the right to validate any requested warranty claims or modify warranty policies in our sole discretion.
Our Promise
Every Chainswhisper piece is crafted with care and intention. If something isn’t right, we’ll do everything we reasonably can to make it right.
We believe in creativity, confidence, and honest support — and that includes standing behind the products we make.